You can track your GlowVana order using the Track Order page. Enter your Order ID to view real-time updates. You will also receive SMS, Email, or WhatsApp notifications once shipped.

Yes, tracking updates may delay due to courier scanning. Orders dispatch in 24–48 hours and deliver in 3–5 working days depending on location.

Orders can only be cancelled before packing. Once shipped, cancellation is not possible.

Orders may be cancelled due to stock issues, payment failures, or system checks. Refunds are processed automatically.

Changes are only possible before packing. After dispatch, you may cancel and reorder.

Extra charges may include shipping, COD fees, or taxes. All costs are shown before checkout.

Refund is automatically initiated within 24–48 hours if order fails due to gateway delay.

Orders may ship in multiple packages with separate tracking numbers.

Please raise a return request within 48 hours with product images.

Refunds are processed within 2–5 working days after approval to the original payment method.